Frequently Asked Questions

How does ordering work?
  1. Customers find things they want to buy and press the "Buy" button. This adds the item to their shopping baskets.
  2. At any time a customer may press the "Place Order" button in his or her basket. This will send an email to the farmer, placing the order. A copy of the order is also emailed to the customer.
  3. The order email has both the farmer and customer email addresses available. The farmer should respond to the order by phone or email and confirm arrangements for pickup. Customers who don't hear from the farmer right away should follow up with an email or phone call.
What kinds of things can I search on?
Nearly any text that you can think of that might be associated with a listing or the people who post a listing, including:
  • farm product names, like "chicken", "beets", "honey", or "eggs"
  • varieties of products, like "cortland", "san marzano"
  • general types and usages, like "Roma", "sauce", "hamburger", "cider"
  • zip codes
  • street and town names
  • farm names
  • first and last names of members